Privacy policy.
Who we are
Fate Electrical ("we", "us", "our") provides electrical, solar, air conditioning and smart-home services in Canberra and the ACT. We are committed to protecting your privacy in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
Information we collect
We collect information you give us directly — your name, email, phone number, suburb and the details of your enquiry — when you contact us through this website, by phone or by email. We may also collect basic, non-identifying analytics about how the site is used.
How we use it
We use your information to respond to your enquiry, quote and deliver work, and stay in touch about your project. We do not sell your personal information, and we only share it with third parties where it's necessary to deliver our services (for example, suppliers or sub-contractors on your job) or where required by law.
Storing your information
We take reasonable steps to keep your information secure and to hold it only as long as we need it. Enquiries sent through this site are delivered to us by email.
Accessing or correcting your information
You can ask to access or correct the personal information we hold about you, or ask us to delete it, by emailing admin@fateelectrical.com.au. We'll respond within a reasonable time.
Contact
If you have any questions about this policy or how we handle your information, contact us at admin@fateelectrical.com.au or +61 413 421 001.